8. Appropriate voice tone.

8. 合适的语音语调

If your significant other has ever said to you, “It’s not what you said, it’s how you said it,” they were referring to your paralanguage. Separate from the actual words used, these nonverbal elements of your voice include voice tone, pacing, pausing, volume, inflection, pitch and articulation. Like facial expressions, choosing the appropriate paralanguage is critically important because it conveys emotional meaning, attitude and impact.” Consider recording your side of several conversations throughout the day. Listen to the recordings and identify what your voice tone communicates.

如果你的“贵客”曾这样跟你说，“原因并非在于你说什么，而是你说的方式”，他们指的是你的辅助语言。除了实际使用的言词外，你的语言中还有一些的非言语元素，包括语音、语速、停顿、音量、音调变化、音高和清晰度。就像面部表情一样，选择合适的辅助语言是非常重要的，因为它传达了情感意义、态度和影响。请考虑在一天当中的几段对话里，将你的说话记录下来。重听录音并且识别你的语音声调要表达的意思。